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Forward Deployed Engineer

Posted 6 hours ago

Arch is building an AI platform that helps finance and operating leaders connect workforce decisions to revenue, margin, and risk. We are a early stage startup based out of Austin, TX and we hire globally.

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Forward Deployed AI Engineer

Early Stage, Client-Embedded

RemoteReports to: Founding Engineer

Role Overview

Arch is building an AI platform that helps finance and operating leaders connect workforce decisions to revenue, margin, and risk.

As a Forward Deployed AI Engineer, you will work directly with our clients to design, build, and deploy production-grade AI and data solutions in real enterprise environments. This role sits at the intersection of engineering, data, and client discovery.

You will not just ship prototypes. You will own solutions from first conversation through production deployment and ongoing iteration, ensuring they create real financial and operational impact.

This role is ideal for engineers who want to stay deeply technical while working closely with clients and shaping how AI is applied in the real world.

Why This Role Exists

Most companies want to invest in their people. They know labor is their largest driver of cost, value, and risk, but they lack the tools and workflows to connect workforce decisions to real financial outcomes.

This company and this role exists to close that gap. Arch is building an AI platform that helps finance and operating leaders connect workforce decisions to revenue, margin, and risk.

As a Forward Deployed AI Engineer, you sit where strategy meets reality. You work directly with clients to understand how their business actually runs, translate that into data and AI systems and help them make better decisions before the quarter closes.

This is not a support role nor handoff role. This opportunity exists because early-stage AI companies only succeed when the people building the technology deeply understand the problems clients are trying to solve and are willing to own outcomes, not just code.

If you enjoy being close to the problem, shaping solutions in real environments, and seeing your work change how businesses operate, this role was created for you.

What You Will Do

 

Client Discovery and Problem Framing

  • Partner directly with clients to understand business objectives, constraints, and workflows
  • Translate ambiguous business problems into clear technical and data requirements
  • Help clients articulate what success looks like in measurable financial or operational terms
 

Technical Design and Delivery

  • Design and build production-ready AI and data workflows
  • Work with modern AI tooling, including LLMs, structured data pipelines, and orchestration frameworks
  • Integrate with existing client systems such as HRIS, ERP, CRM, payroll, and finance tools
  • Own deployments end to end, including reliability, monitoring, and iteration
 

Embedded Execution

  • Act as a trusted technical partner embedded with client teams
  • Adapt solutions to real-world constraints like imperfect data, legacy systems, and evolving requirements
  • Balance speed and rigor to deliver value quickly without sacrificing quality
 

Product and Platform Feedback

  • Surface patterns and insights from client work back to the product and engineering teams
  • Help identify repeatable workflows that can be productized over time
  • Contribute to the evolution of our delivery playbooks and technical standards

What We Are Looking For

 

Technical Foundation

  • Strong software engineering experience in Python, TypeScript, or similar languages
  • Experience working with data pipelines
  • Familiarity with modern AI and ML concepts, including LLMs, embeddings, and evaluation
  • Fluent in AI-assisted software development
  • Comfort operating in cloud environments and shipping real systems
 

Client and Communication Skills

  • Ability to communicate clearly with technical and non-technical stakeholders
  • Experience working directly with clients and internal teams (across sales, marketing, leadership)
  • Strong problem-solving instincts and comfort with ambiguity
 

Mindset

  • Enjoys working at the intersection of engineering and real-world impact
  • Comfortable owning outcomes, not just tasks
  • Curious, pragmatic, and focused on what actually works

What Success Looks Like in This Role

  • Clients trust you as a technical and strategic partner
  • You deliver solutions that materially change client workflows
  • Systems you build are used, measured, and iterated on in production
  • Your work directly informs product direction and platform evolution

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