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Inside Sales Manager

Posted 21 hours ago

Mr. Glazier, your local "Experts in All Things Glass," is committed to setting global industry standards. From residential to commercial projects, we ensure unmatched craftsmanship and excellence in every venture. 

At MR Glazier, we ensure each glass project is matched with a dedicated project manager and our trusted, long-standing glazing team, guaranteeing flawless process.

We balance a personal touch with significant resources to meet all glass needs, catering to a diverse clientele including residential customers, corporate businesses, designers, developers, and architects.

Company has 3 main departments: repair, replacement, cleaning. 

 

 

 

 

 

 

 

 

 

 

 

 

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Inside Sales Manager — (Inbound) for our cleaning department. Serving high-end private clients across South Florida and New York.

We are hiring an Inside Sales Manager responsible for converting incoming leads into confirmed jobs and driving daily revenue. This is a high-speed, execution-driven role. You will handle a constant flow of inbound inquiries and are expected to respond fast, quote accurately, and close efficiently. Your goal: Turn every qualified lead into a booked job with maximum revenue.

The work schedule is 10:00 AM — 6:00 PM (U.S. time) Monday through Friday.

What skills do you need:

  • Experience in sales or high-volume inbound lead conversion
  • Strong closing and communication skills
  • Ability to operate under speed and pressure
  • KPI-driven mindset
  • High ownership and discipline
  • Organized and process-oriented

What will you do:

1. Primary Focus — Convert the Leads

  • Respond to inbound leads immediately (calls, SMS, forms)
  • Close jobs with clear, confident communication

2. Manage the full flow: Lead → Quote → Confirmation

  • Track and follow up on all active leads
  • Re-engage warm and missed leads
  • Maintain zero «forgotten» opportunities

3. Prepare quotes aligned with job scope and company standards

  • Maximize revenue per booking without slowing down conversion
  • Identify upsell opportunities when appropriate

4. Maintain fast response time (target: immediate / within minutes)

  • Push for same-day bookings whenever possible
  • Capture urgent and high-intent leads before they drop

5. Coordinate with Operations

  • Work closely with Scheduling Manager to:
    • Confirm availability in real time
    • Secure cleaner allocation before confirming jobs
  • Ensure smooth handoff from sale to execution
  • Track all leads and outcomes in CRM
  • Maintain accurate statuses: New / Quoted / Booked / Lost
  • Identify reasons for lost leads
  • Maintain clean and structured pipeline daily

How to measure your success:

  • Lead-to-booking conversion rate
  • Daily and monthly revenue
  • Average ticket per job
  • Response time (speed to lead)
  • Same-day booking rate
  • Lost lead rate and recovery

Compensation

  • Base: $500/month
  • Performance: $2,500 — $3,500+
  • Total: $3,000 — $4,000+

Compensation is tied to:

  • Revenue generated
  • Conversion rate
  • Booking volume
  • Average ticket


Additional:

  • Quarterly bonuses
  • Yearly performance bonus

This role is built for speed, conversion, and revenue execution. You are not answering inquiries — you are closing business in real time.

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