Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
As Director of Talent Acquisition, you will lead and develop a team of recruiters and coordinators while driving strategy, execution, and operational excellence across the full hiring lifecycle. You will be a trusted partner to senior leadership and play a critical role in scaling global capacity through Mexico hiring, while also helping leaders think differently about how work gets done through AI and automation. This is a hands-on leadership role. You will coach, uplevel, and operationalize the function while also owning key searches and stepping in where needed to keep hiring outcomes strong.
In this role, you will build a scalable TA function that supports R365’s growth and performance culture while directly influencing how we optimize teams and talent density.
What success looks like:
· Hiring shifts from reactive to proactive with durable pipelines
· Talent Acquisition becomes an engine leaders trust for speed, quality, and consistent execution
· Mexico hiring becomes a repeatable strategy lever for global capacity
· Leaders gain clarity and confidence on when to hire in the US vs Mexico vs solve through AI and automation
· Candidate experience becomes a competitive advantage, from first outreach to offer close
· TA runs on strong systems, clean data, and executive-level visibility into performance
RESPONSIBILITIES
Own TA Strategy + Execution
· Own Talent Acquisition end to end across the organization, including strategy, delivery, and operational excellence
· Translate business needs into clear hiring priorities, pipeline strategies, and hiring plans
· Build and operationalize TA OKRs tied to business outcomes, workforce strategy, and team optimization
Lead a High-Performing TA Team
· Lead, mentor, coach, and develop a team of recruiters and coordinators
· Set clear expectations across quality of hire, recruiting velocity, hiring manager partnership, and candidate experience
· Establish operating rhythms that drive accountability and execution (weekly req reviews, pipeline health checks, priority hiring calibration)
Global Expansion with Mexico Hiring as a Core Lever
· Own and scale R365’s Mexico hiring strategy as a key driver of global capacity and business efficiency
· Ensure a consistent hiring bar across geographies through structured interview design, calibration, and competency alignment
· Partner cross-functionally with People Ops, People Tech, Legal, Finance, and IT to ensure Mexico hiring operations are scalable and compliant
· Build sourcing strategies and talent market insights specific to Mexico and future global expansion regions
Raise the Bar on Hiring Quality and Talent Density
· Operationalize structured hiring practices across the company, including competency-based evaluation and consistent selection discipline
· Implement and continuously improve interview process standards for all roles across the organization
· Support talent density outcomes by building stronger hiring decisions, better signal quality, and clear calibration across hiring teams
TA Systems Ownership and Operational Excellence
· Utilize AI within Talent Acquisition to improve sourcing, screening, candidate engagement, and recruiting productivity
· Mentor hiring managers on how to leverage AI for role definition, interview preparation, and evaluation consistency
· Own ATS outcomes while partnering with People Ops and People Tech on system configuration, integrations, and ongoing optimization
· Operationalize and integrate recruiting tools and automation to improve speed, consistency, and recruiter productivity
· Ensure recruiting data is clean, reliable, and used consistently across the organization
Executive Reporting and Metrics Discipline
· Improve quality, efficiency, and consistency in TA reporting and data usage
· Provide regular reporting to senior leadership on TA performance, hiring progress, and TA OKRs
· Establish visibility into funnel performance, pipeline health, time to fill, offer acceptance, and hiring outcomes across geographies
