Assumes responsibility for most day-to-day client contact and cross-functional team operations within an agency.
Client Relationship & Influence:
• Main day-to-day point of client contact
• Positioned to persuade the team toward optimal outcomes
• Takes ownership of tasks and seizes opportunities to problem solve
• Ability to demonstrate and articulate a basic understanding of the client's business, goals, and objectives
Financial & SOW Management:
• Can proactively track burn and has an understanding of account financial management
• Assists in SOW development
Industry Knowledge & Business Growth:
• Proactively identifies new opportunities to recommend
• Supports new business pitches
• Monitors industry and category trends to inform strategic recommendations for agency teams and clients
Leadership & Team Management:
• Ability to anticipate issues and propose/implement innovative solutions and approaches
• Acts as a cross-functional team unifier in morale and collaboration
• Works cooperatively and respectfully with cross-agency peers to instill a seamless, productive, and positive work environment
• Ability to independently lead a small piece of business
• Has the trust of the Account Lead and Clients
Execution & Problem-Solving:
• Has taste, a POV, and can push work to the highest quality
• Very adept at the production process and can oversee a variety of outputs across media
• Responsible for flawless execution on assigned projects
• Anticipates issues and proposes solutions
Communication Skills:
• Clear, concise, simple, professional communications
• Polished, persuasive presentation skills with ability to present to clients
• Ability to craft a thoughtful, applicable story to sell in work and deliver reports/results
• Ability to translate internal conversations into appropriate client communications
• Establishes a can-do attitude across the team
Industry Background:
Agency background: Advertising, In-house agency, Marketing Agency
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New
Toptal
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Full-Time
🇬🇧 United Kingdom of Great Britain and Northern Ireland
New
Toptal
Remote
Featured
Top 100
Contract
🇺🇸 United States of America
New
Toptal
Remote
Featured
Top 100
Contract
🇺🇸 United States of America