Assumes responsibility for most day-to-day client contact and cross-functional team operations within an agency.
Client Relationship & Influence:
• Main day-to-day point of client contact
• Positioned to persuade the team toward optimal outcomes
• Takes ownership of tasks and seizes opportunities to problem solve
• Ability to demonstrate and articulate a basic understanding of the client's business, goals, and objectives
Financial & SOW Management:
• Can proactively track burn and has an understanding of account financial management
• Assists in SOW development
Industry Knowledge & Business Growth:
• Proactively identifies new opportunities to recommend
• Supports new business pitches
• Monitors industry and category trends to inform strategic recommendations for agency teams and clients
Leadership & Team Management:
• Ability to anticipate issues and propose/implement innovative solutions and approaches
• Acts as a cross-functional team unifier in morale and collaboration
• Works cooperatively and respectfully with cross-agency peers to instill a seamless, productive, and positive work environment
• Ability to independently lead a small piece of business
• Has the trust of the Account Lead and Clients
Execution & Problem-Solving:
• Has taste, a POV, and can push work to the highest quality
• Very adept at the production process and can oversee a variety of outputs across media
• Responsible for flawless execution on assigned projects
• Anticipates issues and proposes solutions
Communication Skills:
• Clear, concise, simple, professional communications
• Polished, persuasive presentation skills with ability to present to clients
• Ability to craft a thoughtful, applicable story to sell in work and deliver reports/results
• Ability to translate internal conversations into appropriate client communications
• Establishes a can-do attitude across the team
Industry Background:
Agency background: Advertising, In-house agency, Marketing Agency
New
ProWriterSites
New York
Featured
Contract
Anywhere in the World
1d
Toptal
Remote
Featured
Top 100
Contract
Anywhere in the World
5d
Toptal
Remote
Featured
Top 100
Full-Time
🇺🇸 United States of America