About the Role
We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.
What You'll Do
Provide support for third-party website issues, updates, and integrations
Conduct security validation and ensure ongoing compliance across connected platforms
Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce)
Troubleshoot and resolve IT support requests related to the tools and platforms in use
Proactively identify and address connectivity or security issues before they impact the business
What You Bring
Experience with Google Cloud Platform (GCP) and Google Workspace
Knowledge of Microsoft 365 and Teams
Experience with Salesforce
General IT support skills, including platform connectivity and security validation
Strong troubleshooting skills across a varied, multi-platform tool stack
Ability to work independently and communicate clearly with non-technical stakeholders
Why This Role
Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool
Real ownership: Directly support a small business's core operational infrastructure
Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets
Flexible engagement: Remote-friendly support role
How to Apply
Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply
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