Baymard conducts original large-scale research studies on all aspects of the online user experience – from ‘form field labels’ to the ‘entire mobile experience’.
We believe in what we call ‘actionable research’ – taking the originality and thoroughness of academic research and presenting it in a pragmatic and user-friendly format.
The following work values are central to us at Baymard and hopefully gives you an idea of our culture and what working at Baymard is like:
- Flat organization – Baymard is a small organization of just ~60 people. This means zero management layers between you and the final decision. You’ll have direct access to and impact on decision making.
- Lots of responsibility – From day 1 (OK, maybe day 2), you will be working on final products or services. We believe the best way to learn is to work on actual products and challenges, supplemented with rich early feedback.
- Long-term focus – Decisions are always based on their long term impact. We’re not interested in hunting after the next “quick win” — we want to make a lasting impact on the e-commerce industry and usually adopt a 5-year perspective in our decisions and projects.
- Remote from the ground up – 100% of the team works remotely. We’ve deliberately designed the organization around remote work. That said, we do bring the entire team together for a week once a year somewhere interesting in the world. Past meetups have been in Iceland, Copenhagen, and Portugal — see a video from one of the meetups.
- Team of "subject matter" nerds – Everyone geeks out a bit on their work interests. We love that, and once a week someone from the team gets the opportunity to do a 20-minute presentation on their latest obsession — whether it’s quasi-quantum-worlds, critical thinking, or the proper usage of hyphens, en dashes, and em dashes.
- Founders engaged in the product – We believe it is essential that those orchestrating the work of the organization are keenly in tune with all aspects of it. The two founders of Baymard have therefore performed every type of task in the organization themselves (from programming to UX testing), and continue to work directly on the product.
- Flexible hours – Beyond ensuring availability for meetings and a few hours of daily overlap with your colleagues, you are largely free to plan your own workweek. E.g., we have some that take a 2-hour break midday and then instead work in the evening, or only work half a Tuesday and then always work half a Saturday.
- Room for growth – We believe that everyone should be able to grow in their job — both as a professional and as a person. Therefore, each member of the team gets a clear, step-by-step overview of their progress, internal masterclasses, team summits, and more.
We evaluate applications on an ongoing basis. Typically, when a job is posted, the application timeframe is 30 days. After the initial evaluation, potential candidates are invited for a screening interview to find out if further interviews are needed. The number of interviews depends on the role we're hiring for, but we aim to keep it to a minimum.
For roles such as UX Research Analyst & Writer, UX Auditor, and UX Benchmarker, potential candidates are invited to do a paid hiring test. If the test results are promising, there will be one interview, which will lead to a final decision.
