We’re hiring a COO for a $6M/yr Agency – Aicommerce, soon to cross 8-figures.
Ideally we’re looking for a person that’s been a COO at a 7, ideally 8-figure agency before.
At Aicommerce we help people start & scale e-com brands, leveraged with A.I.. We offer both DFY services and coaching packages based on our founder's frameworks that Peter Szabo developed over 16 years working with 300 clients & having generating $100M in profitable client sales.
About the Role
As COO, you’ll be the glue that keeps the business operating as a seamless machine. You’ll oversee our delivery team, ensure client satisfaction, manage HR functions, track company performance metrics, and refine processes for efficiency and scalability.
Key Responsibilities
- Operations & Team Management
- Act as Integrator to ensure smooth operations across all departments.
- Oversee HR: hiring, onboarding, staff management, training and terminations (including proper offboarding).
- Run recurring team meetings:
- Account Managers Individual Catch Up - 2x per week
VAs: 1x weekly
C-Suite: 1x weekly
- Manage and coach staff for peak performance, addressing issues proactively.
- Handle client complaints, refunds, and disputes – including calls, emails, and written rebuttals (disputes, chargebacks)
eCommerce & Dropshipping Oversight
- Leverage intensive eCommerce and dropshipping experience to guide account managers and deliver results.
- Oversee Shopify store builds, ads strategy alignment, product testing systems, and fulfillment processes.
- Ensure we hit company KPIs
- Troubleshoot client bottlenecks and ensure a smooth, data-driven path to profitability.
Performance & Process Management
- Oversee KPI tracking, reporting, and continuous improvement.
- Maintain accountability through time tracking (Time Doctor) and Asana project management.
- Refine SOPs, improve workflows, and remove inefficiencies.
- Handle client escalations, complaints, and refund requests with professionalism.
What We’re Looking For
- COO or equivalent role at a 7–8 figure marketing agency or eCommerce company (required).
- Deep hands-on dropshipping experience and strong grasp of intensive eCommerce operations.
- Proven ability to scale teams and systems while maintaining quality.
- Strong understanding of paid ads, funnels, CRO, and fulfillment systems.
- Skilled in remote team management with tools like Slack, Asana, Time Doctor, etc.
- High-level communication and leadership – able to manage both details and big picture.
Compensation & Details
- $120-$240K/yr as a base (depends on exp level)
- Within 6-12mo, switch to 5% of NET profit comp (against min. base so you never go below six figures) (with 5% of NET, you’ll be able to make up to $500K/yr; that’s where we cap it – some C Suite members already bring in $250K/yr from the profit share)
- Overtime available at same hourly rate.
- Paid biweekly or monthly in USD.
- Must be available until 4pm EST.
- Starts with a 30 to 60-day trial
- Might ask for a paid test task/project to start
Why Join Us
Be the operational backbone of a rapidly scaling, AI-driven eCommerce accelerator.
Work directly with top-tier talent and motivated entrepreneurs.
Shape the systems and processes that will take AiCommerce to 8 figures and beyond.
High autonomy, high accountability, and high impact.
How to Apply
Send us your CV and a short cover letter explaining:
Your COO/operations experience in dropshipping and eCommerce.
A specific example of scaling an agency or store to 7–8 figures.
Why you believe you’re the right fit to drive AiCommerce forward.
Apply Now
Let's start your dream job
