For planners who love to travel and meet new people, this is a dream opportunity.
Hi, my name’s Hannah and I run Altitude, a climbing platform co-founded by Magnus Midtbø. In the last year, we’ve created and launched online courses with some of the world’s best climbers: Adam Ondra, Dave MacLeod, Hazel Findlay, and Alex Megos.
As well as online courses, we’re now venturing into the world of climbing retreats, having hosted our first wildly successful retreat a few months ago in Mallorca with Chris Sharma taking two groups of attendees Deep Water Soloing.
And this year we’re gearing up to host a few more.
We’re a very small team, and completely remote. To make our retreats a success, we’re looking for an Event Host to form a key part of the retreat team in helping to organize the retreats, as well as attend and host our guests.
The responsibilities of the position will be:
- Hosting retreats; being all hands on deck from picking up rental cars, groceries, treats for our guests, to hosting in-house breakfasts, keeping the accommodation shared spaces clean, bartending in the evening, and having amazing conversations with our wonderful guests!
- Help to plan retreats and logistics (you’re the kind of person who loves hunting for the perfect villa and finding hidden gems for group meals out)
- Managing attendee communication, from answering any questions about our retreats and helping customers pay and register
Depending on need, there’s also the opportunity to get involved in the course side of the business, such as assisting with a launch and customer support.
We always strive to provide the best experience for our customers. If you’re the kind of person who…
- Loves travel and would enjoy spending 7-10 days each month in a different location
- Will notice when a guest’s glass is empty, and offer them a refill
- Will jump to offer to do a grocery run, or co-ordinate recovering lost luggage with the airline
- Is friendly and confident chatting to strangers and putting attendees at ease when they just arrive
- Loves a puzzle and would revel in taking a list of guests and organizing their rooming and airport transfers
- Can juggle multiple tasks at once, and go from hosting mode at breakfast to adventure mode to join the guests on a day out. (You don’t have to be a climber but it’s great if you are! At the very least you should be up for some hiking as you may be required to go to the crag.)
- Is confident in taking charge when needed, but can also roll their sleeves up. As a retreat host the range of responsibilities will vary greatly, from booking guides and caterers, to making coffee and cleaning up!
… then you could be the perfect fit!
As a general requirement for all our team members, you must:
- Have great attention to detail: you can spot a typo or mistake anywhere
- Have great written communication: aside from when we are together at retreats, most of our communication is written. We work across different time zones, so clarity in written communication is key for optimizing our time together!
- Be proactive and take initiative: see a problem, fix a problem. We’d much rather you ask for our forgiveness later rather than wait for our permission now.
- Be a good problem solver. You keep your cool when a guest’s bag goes missing, or when a sudden storm comes in and ruins the climbing day plans, and proactively suggest solutions.
- Be close to a transport hub for easy air/train travel. This position will require travel every 1-2 months, so to avoid burnout it’s essential that you’re based somewhere (or roaming somewhere) close enough to a good travel hub. Due to the locations of our events, it will be easiest if you are based in Europe.
To apply:
If this all sounds like your perfect job, we'd love to hear from you.
Please write a short note telling us a bit about yourself, any relevant experience, and why you think you’re right for the job. Please do not include a CV or resume; we don’t care where you went to school.
Please make sure to include practical information such as where you are based and if you’re able to travel so frequently.
You don’t have to be a climber to apply, although it’s a bonus if you are. At the least you should be comfortable traveling once a month, going to the crag (which can require some hiking/scrambling), and being on your feet throughout the day whilst in hosting mode.
The successful candidate will be invited to cohost the upcoming April retreat as a trial (March 31-April 10). All being well there we’ll move ahead to cohosting our retreat in May (May 3-9) as well as future events in the summer and fall. After successfully co-hosting a few retreats with me, you should be ready to “fly solo” managing a retreat and potentially hiring a part-time assistant a few months down the line.
Due to the event-based nature of the position (at least at the start), this is a contracted position and does not include benefits. We do cover all travel and accommodation (and hopefully many awesome experiences).
I won’t be able to get back to every applicant but if I think you’re a good fit you can expect to hear from me within one week of receiving your email.
If you're excited after reading this, I hope to hear from you. :)
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