Remote UI Designer; FT or PT; North or South America at Custody X Change

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I’m hiring a UI designer to join our small team. Our company embraces 100% remote work and flexible hours. We’re open to hiring full-time or part-time for this position. I’m expecting we’ll have enough work for at least a year; though if it goes well, it could easily continue for years.

Your role will be to:

Talk to customers about how our product isn’t currently meeting their needs.
Design solutions that our development team will implement.
Validate the improvements with our customers.
Iterate on this process to continue to improve the product.

I’d like to hire you if you:

Have 3+ years in UI design and experience with customer research.
Are self-motivated and can solve problems independently.
Have excellent written and verbal English skills.
Live in North or South America.

My company is called Custody X Change. I’ve been working on the business since 2004. We sell a web application that creates co-parenting schedules and plans. It also helps families make difficult decisions post-divorce/separation, and facilities communication between two parents who may not get along very well anymore. All of this reduces a lot of conflict and saves people a ton of money in legal fees.

The biggest problem to solve first is our mobile design. (Our product is a PWA, not a native app.) We designed our product desktop-first, and simply made it responsive for mobile. We’d like to upend that thinking, and design a mobile-first experience instead. Improvements there will also flow into our desktop experience.

We’ve conducted desktop usability studies, but we haven’t done any mobile-specific user research. Improving our mobile experience will improve user engagement and satisfaction – especially as we validate the changes we make with customers.

So, if you want to improve a genuinely helpful product, and join a small, distributed team, then we should talk.

To apply, email me at [email protected], and:

Include your resume in PDF format
Somehow use the word "lime" in the subject of your email
Answer the following 3 questions in your email, in this order:

Where do you live?
Why are you a good candidate for this position? (50-100 words)
What salary would you be happy making for this fully remote position? Are you wanting a full-time or part-time role?

Thanks,
Ben

P.S. I want you to be happy working for me. You’ll be evaluated on results, nothing else.