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Remote Tax Product Support Agent (US)

Posted 9 days ago

Why Liveops?

For over 20 years, Liveops has been leading the way in flexible, remote work opportunities. We pioneered the virtual contact center model long before remote work became the norm, and today we connect thousands of independent contractor agents with top brands across industries like tax support, healthcare, retail, and insurance.

What Makes Us Different

  • Freedom & Flexibility: You choose when and where you work.
  • Plenty of Hours: Especially during peak seasons like tax time.
  • Extra Earnings: New agents can earn a $200 incentive for meeting client metrics through Tax Day.
  • Diverse Opportunities: From customer service to tech-enabled support, there’s a program that fits your skills.

Our Reputation

Liveops isn’t just about flexibility—we’re recognized for excellence:

  • Stevie® Awards for Customer Service Training and Innovation
  • Named a Top Remote Work Company by FlexJobs
  • Honored as a Best Place to Work by Phoenix Business Journal

These awards reflect our commitment to empowering agents and delivering exceptional service.

Your Next Step

If you’re ready to turn resolutions into revenue, join a community that values independence and success.
Apply today and start building your business with Liveops!

✨While Everyone is Making Resolutions, You Could Be Making Money!

Ready to kick off the new year with extra cash?

Become a remote Tax Product Support Agent with Liveops and turn your time into income! Don’t worry – no tax prep experience is needed!

  • ✨ Work from home
  •   Choose your hours – plenty available!
  •  Get paid for your expertise
  •   New agents can earn a $200 incentive for meeting client metrics through Tax Day!

As a Tax Product Support Agent, you’ll help customers navigate tax software during the busiest season of the year. This is your chance to:

  • ✅ Provide empathetic, tech-enabled support
  • ✅ Handle inbound/outbound calls and solve problems
  • ✅ Use your communication skills to make a real impact

Requirements:

  • Experience with inbound/outbound calls
  • Strong computer and multitasking skills
  • Ability to work independently in a distraction-free home office

Preferred:

  • Flexible availability during peak tax season
  • Comfort with video chat tools and screen sharing
  • Prior experience with tax software (a plus!)

Hours:

  • Choose your own schedule by self-scheduling 30-minute blocks or commits
  • Hours of Operation (Jan–Apr): 7 days a week, 8:00 AM – 12:00 AM ET

Certification:

  • Client-required certification is approximately 3-weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between the hours of 10 am ET and 8 pm ET, but actual session times and lengths will vary.

Compensation:

*Earn up to $20/hour. Submit invoices and get paid for completed services. Agents new to the program are eligible to receive a $200 incentive for meeting client metrics through Tax Day. Additional performance-based incentives may be announced throughout the season, but are subject to change.

Ready to turn resolutions into revenue? Apply today and claim your $200 incentive!

*Earnings vary by program, performance and time committed and therefore are not guaranteed.

Apply Now

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