B2B Online Company Stores Manager

Posted 2 hours ago

About OnePoint:
OnePoint is a U.S. company that provides Company Employee Stores, Design, Print, Promo, and Apparel to multiple industries – purchasing these products on behalf of our customers. We are a franchise in the Proforma network. We utilize a preferred list of vendors to outsource and provide all products to our customers. You can learn more about us at www.proformaonepoint.com.

We strive to have a positive “employee first” culture that inspires a person to excel in their work and life while helping our clients with their needs making their jobs easier for them.

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About the Company Stores Manager position:
If you have experience in ecommerce for the print & promotional industry and are looking to grow to the next level in management and/or for an opportunity at a growing company, this job might be a great fit for you. OnePoint is a thriving company with an ecommerce department that is growing and evolving. If you love problem solving and project management, then keep reading. This position offers you the opportunity to grow in your management skills and help shape a department as it grows. We strive to solve order efficiency and branding problems with our ecommerce solutions. You will have one full-time and one part-time person reporting to you.

The Perfect Candidate:
The perfect candidate for this position would be someone already in the print & promotion industry with ecommerce experience. You are someone who excels at big picture thinking while still able to pay attention to the little details. You are an excellent creative and critical thinker. You are extremely organized and can keep multiple projects on tasks. You enjoy being the driving force to make our stores are the best they can be for the customer. You are someone who understands production workflows and processes. You are currently managing a small team or ready to step up and manage a small and growing team.

Key Responsibilities

· Develop and execute the ecommerce growth strategy for customer portals.

· Manage day-to-day operations of the ecommerce sites and digital ordering tools.

· Build optimized product catalogs including pricing, variants, decoration methods, and lead times.

· Oversee UX, content, navigation, search, and personalization of sites.

· Optimize ordering workflows for decorated/custom products.

· Ensure data accuracy across inventory and product specs.

· Manage integrations with vendors for production.

· Lead testing, continuous improvement, and roadmap initiatives.

· Manage store builds and communication with the customer, as well as development.

· Manage and work with the Proforma ecommerce team to oversee custom development request.

Qualifications:

· 3–5+ years of ecommerce experience,preferably inprint, promotional products, merchandising, or manufacturing.

· Strong customer relations attitude.

· Ability to work cross-functionally with other departments, to promote best practices, and to develop solutions to business challenges.

· Excellent working knowledge of Microsoft Office – Excel, Outlook, Word, Teams, etc.

· Strong understanding of product customization workflows and B2B ordering.

· Experience with platforms such as Shopify, BigCommerce, Magento, or custom B2B portals.

· Data-driven mindset with strong analytical and reporting skills.

· Excellent project management, communication, and cross-functional leadership skills.

· Comfortable working in a fast-paced, growth-focused environment.

· Some knowledge of basic HTML coding – the more the better.

· Very comfortable being client facing – You will be assisting in company store demos and are required to be on weekly status calls with the customer overseeing new store builds.

Nice to Have:

· Experience with ASI, SAGE, or DistributorCentral

· Knowledge of print decoration methods (screen print, embroidery, DTG, heat press, large format, etc.)

· Experience with SEO, email automation, Google Analytics, and digital ads

· Familiarity with ERP/CRM integrations and order management systems.