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SPAR Solutions

Jobs posted: 3






HQ
Atlanta, Georgia, United States

Website






We are seeking an Engagement Lead to play a critical role in driving the success of multiple Salesforce engagements—particularly in the contact center and service domains. This role blends consultative leadership, strategic partnership, and hands-on solution delivery. You will act as a trusted advisor to clients, guide delivery teams to high-quality outcomes, and ensure engagements meet or exceed expectations in scope, quality, budget, and timeline. The ideal candidate thrives at the intersection of business strategy and technology execution with strong Salesforce experience, exceptional communication skills, and the ability to manage multiple priorities in a dynamic consulting environment.KEY RESPONSIBILITIES:Client & Engagement Leadership Own overall engagement success and client satisfaction for multiple Salesforceinitiatives. Build trusted relationships with business and IT stakeholders, acting as a strategicadvisor and escalation point. Facilitate roadmap discussions, MVP planning, and delivery trade-offs to align businessgoals with platform realities. Proactively identify risks, gaps, or dependencies and communicate them to projectleadership and stakeholders. Ensure engagements are delivered on time, on budget, and to high standards of quality.Solution Strategy & Delivery Oversight Partner with Solution Architects and Technical Leads to shape solution approaches andensure alignment with best practices. Oversee requirements gathering, design, and configuration activities—supportingdocumentation and knowledge transfer as needed. Guide the team in making thoughtful decisions between configuration, customization,and integration approaches. Support UAT, go-live, and post-release activities to ensure solution adoption andmeasurable business outcomes.Team Collaboration & Mentorship Collaborate closely with Product Owners, BAs, Architects, and Developers acrossmultiple agile delivery teams. Mentor consultants and junior team members, fostering growth in client engagementand delivery excellence. Contribute to internal best practices and knowledge-sharing initiatives across theorganization.Sales & Account Growth Support Sales and Account Management teams in scoping, estimating, and identifyingnew opportunities within existing accounts. Help create referenceable customers through outstanding delivery and relationshipmanagement.

HQ
Atlanta, Georgia, United States

Website

SPAR Solutions


Jobs posted: 3


We are seeking an Engagement Lead to play a critical role in driving the success of multiple Salesforce engagements—particularly in the contact center and service domains. This role blends consultative leadership, strategic partnership, and hands-on solution delivery. You will act as a trusted advisor to clients, guide delivery teams to high-quality outcomes, and ensure engagements meet or exceed expectations in scope, quality, budget, and timeline. The ideal candidate thrives at the intersection of business strategy and technology execution with strong Salesforce experience, exceptional communication skills, and the ability to manage multiple priorities in a dynamic consulting environment.KEY RESPONSIBILITIES:Client & Engagement Leadership Own overall engagement success and client satisfaction for multiple Salesforceinitiatives. Build trusted relationships with business and IT stakeholders, acting as a strategicadvisor and escalation point. Facilitate roadmap discussions, MVP planning, and delivery trade-offs to align businessgoals with platform realities. Proactively identify risks, gaps, or dependencies and communicate them to projectleadership and stakeholders. Ensure engagements are delivered on time, on budget, and to high standards of quality.Solution Strategy & Delivery Oversight Partner with Solution Architects and Technical Leads to shape solution approaches andensure alignment with best practices. Oversee requirements gathering, design, and configuration activities—supportingdocumentation and knowledge transfer as needed. Guide the team in making thoughtful decisions between configuration, customization,and integration approaches. Support UAT, go-live, and post-release activities to ensure solution adoption andmeasurable business outcomes.Team Collaboration & Mentorship Collaborate closely with Product Owners, BAs, Architects, and Developers acrossmultiple agile delivery teams. Mentor consultants and junior team members, fostering growth in client engagementand delivery excellence. Contribute to internal best practices and knowledge-sharing initiatives across theorganization.Sales & Account Growth Support Sales and Account Management teams in scoping, estimating, and identifyingnew opportunities within existing accounts. Help create referenceable customers through outstanding delivery and relationshipmanagement.