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Summary
We are seeking to hire 1 Freelancer to join our dynamic team in customer support roles within an online ordering company. This is an exceptional long-term opportunity perfect for individuals who are ready to thrive in a vibrant and engaging work-from-home setting.

Key Responsibilities:
- Managing customer inquiries via phone calls, emails, WeChat, and support chat
- Performing data entry tasks, simple translation, and other administrative duties
- Engaging in cross-selling and marketing initiatives when required

Requirements:
- Proficiency in Mandarin; English proficiency is required
- Availability to work during US Central Time from 10 AM to 5 PM
- Prior experience in customer support roles
- High computer and internet literacy
- Stable, reliable internet connection
- Prior experience in a call center environment is preferred
- Candidates residing in Europe (e.g., Spain, Italy, Germany) are preferred
- Comfortable with multitasking and managing various responsibilities
- A quiet home workspace conducive for phone interactions with customers
- Openness to a work-from-home arrangement
- Willingness to undergo comprehensive paid training

Additional Skills:
- Experience in related fields such as cross-selling and marketing will be considered favorably
- Knowledge of additional languages such as Vietnamese, Korean, or Japanese is a plus

We promise a rewarding work experience with comprehensive paid training to equip you with the necessary skills for the job. Note: If you do not speak Mandarin fluently, kindly refrain from applying.

Join us on this exciting journey and help us take customer satisfaction to the next level! Apply now!