(Remote, Full-Time, Anywhere in the World)
Starting Pay: USD $110-150K/year for Advanced/Senior level, $80-100K/year for Mid-level (click "Apply" for details)
Further pay promotions available based on performance once on the job
!! EXPERIENCED CANDIDATES ONLY !! NO JUNIORS ALLOWED !!
Introduction
Elite Software Automation (ESA) is a boutique consulting firm that helps successful, fast growing businesses become even more successful by increasing their profit margin, and enabling scalable growth through process optimization, custom systems, and automations.
Our clients are established 7 and 8 figure enterprises with service-intensive business models. They are companies who are good at getting clients and making sales, but as they scale, they face challenges in running the back-end of their businesses. They generally have issues with the effectiveness and efficiency of operational processes, systems that should run those processes, and automations, or the lack of them.
This is where we come in. We turn our client businesses from chaos to order and transform their operations into more lean, more profitable, and more automated machines.
We fix process issues by expertly designing and implementing all-round detailed business processes that assure effective and efficient operation in any all relevant business area.
We build and implement custom systems that make sure that all these processes are correctly and efficiently run at all times; and cannot be sabotaged by people, wrong decisions, lack of information, or any other form of human error.
We automate all processes with repetitive logic within our systems with highly detailed custom automations, removing the manual effort on them, and making execution instant.
All this is only possible because of our unique approach, which consists of very focused and methodical execution, dedicated focus on each client's specific business goals and circumstances, extreme attention to detail, and our unique in-house developed technology stack and methodology. Our firm does not outsource anything, everything is done by our full-time in-house team, which includes our expert business process re-engineering team and a full-stack technical design and development team.
Our firm is selective both regarding clients and team members.
We are a major advertiser and have a well-established marketing operation that is bringing in more prospective clients than we can handle every single month. Due to such high demand, our firm has to work with clients on invitation-only basis. Only vetted prospects with established and mature businesses where we can actually make a real difference and produce real results have the opportunity to become our clients.
All of our clients work under our methodology and follow our proven process. We don't engage in random client-directed consulting engagements or random client-ego-pleasing activities. Everything we do with clients is strictly focused on building up relationships for mutually rewarding long-term success with real long-term focused solutions and long-term focused engagements.
Our high vetting standards also apply to our job candidates. Work in our organization is rewarding and with substantial growth opportunities (including cash income growth), but it is also very demanding. It is only suitable for committed, strong, and capable individuals.
This job is NOT a "requirements gathering" job where you pass information along. This is also NOT one of those "consulting" jobs where you spend all day preparing useless presentations, attending unnecessary meetings, or doing other unproductive appearance-creating activities.
This job is a purely RESULTS focused job. If you get this job, your responsibility is to actually improve the client's day-to-day business operation to make them more efficient, more effective, less error-prone, more scalable, and more profitable. You will need to study their business processes, you will need to re-engineer these processes, and you will need to implement these new processes with our custom systems and automations solutions, and then you will need to keep refining the business processes to maximize the results and support our client's business for the long term.
Full Description Available On Our Site
This job board has a word limit. As such this job description is missing parts to it and is abridged. To see the full and thorough description of the job with all the details, click "Apply" button to go to our site and see the full description of the job with all the details.
How Our Organization Works
Our goal with every single project we undertake is improving the actual day-to-day operation of our client business, and doing so quickly.
To achieve that, we operate with a rigorous methodology that considers things holistically and accomplishes excellence in both business processes and technology/systems, without mixing up important business decisions with technical details and deliverables.
First, the process decisions are made based on what is good for the business. This is a thorough process involving both a thorough investigation of current day-to-day operations in the business, as well as conceptual design of new business processes designed to make the operation better.
Then a separate set of technical experts work with you to make very innovative technical solutions that fit those business needs and requirements.
Clear delineation of expertise is enforced and made use of: business experts don't make technical decisions by themselves and technical experts don't make business decisions by themselves, but both are accountable to work proactively together, raising and resolving questions or issues until the solutions actually achieve the expected results in our clients' organizations.
Full Description Available On Our Site
This job board has a word limit. As such this job description is missing parts to it and is abridged. To see the full and thorough description of the job with all the details, click "Apply" button to go to our site and see the full description of the job with all the details.
Role of Business Process Analyst in ESA
In this job, you are ultimately responsible for creating the results for our clients' business operations. You will be ultimately responsible for the client's business processes and how their actual business operations work.
When you get a new client, it will be your responsibility to thoroughly investigate the client's day-to-day operations and reconstruct the client's current business processes. You will examine all their current systems, data, records, documents, communication logs, and other artifacts of their business. You will interview all their key staff, managers, and other individuals. You will conduct other investigation as appropriate. And you will ultimately reconstruct in detail the client's current as-is business processes, capturing all appropriate process scenarios, structure, and other inner workings of the business processes.
It will then be your responsibility to use your business process expertise to improve the client's business processes in a way that will enable a more profitable, efficient, and scalable business. This will not be one of those cases where you will just apply cookie-cutter solutions. You will actually need to work from root principles to find out sub-optimialities and issues in current business processes and then re-engineer the business processes of the client and define the exact desired processes that will need to be implemented to achieve the results goals, and it will be your responsibility to ensure that the desired processes you engineer will actually be able to successfully work in our client's day-to-day business operations.
You will then work with our technical team to get a systems solution designed that will actually implement, enforce, and automate the desired to-be processes in the client's business. While it is the technical team who is responsible for the technical side of the design, it is ultimately your responsibility to ensure that the design will actually meet the business needs and enable the implementation of the desired business processes that have been crafted by you. It is also your responsibility to ensure that as the systems are built and made ready for implementation, that they actually meet the needs of implementing the desired processes you defined and will work for the client's day-to-day business.
It will be your responsibility to implement the desired processes and systems into the client's actual business operations, and actually make it so that the process improvements you conceptualized become the daily reality. You will discover issues during implementation, you will discover the need to refine your improvements, and you will need to follow through on those needs. Ultimately, the actual end-to-end day-to-day resulting operations in the client's business are your responsibility and you will need to work to make sure these processes and systems powering them are refined to achieve the desired results. As our clients evolve their businesses you will need to continue to evolve their processes and systems to power their growth, efficiency, and profitability as time goes on.
This is an extremely rigorous and thorough job. A very methodical approach is required to execute it. There is a lot of complicated decision making and responsibility in this job, and while there is a lot of independence offered in the job, there also is a great expectation of responsibility and you will be held to account for results on a frequent and regular basis. This job requires a 100% full-time focus and 100% full-time effort. It is impossible to execute this job while doing other things on the side. You should only apply to this job if you are eager to commit to it and to work very hard to deliver exceptional results. Your performance and your career progression within the company will be evaluated by these results and they will not be easy to achieve.
Full Description Available On Our Site
This job board has a word limit. As such this job description is missing parts to it and is abridged. To see the full and thorough description of the job with all the details, click "Apply" button to go to our site and see the full description of the job with all the details.
