We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.
If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.
About Us:
Richard Yu is an online business coach with:
Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.
About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work 6–8 hours per day, and some days will require a little more effort of up to 9+ hours (rarely required), with rotating Saturday coverage (1x/month for 4–5 hours).
You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.
Responsibilities:
- Run 1:1 onboarding + check-in coaching calls with clients (via Zoom)
- Provide daily accountability, motivation, and mentorship to clients through messaging
- Lead weekly group coaching calls and answer client questions live
- Track client progress, input reports, and follow SOPs using tools like Slack, Google Sheets, and our CRM
- Jump on renewal/upgrade calls with current clients (training provided)
- Help improve the program by creating trainings, worksheets, or video content as needed
What We’re Looking For:
- A coach or mentor at heart—you love helping people
- Clear, professional communicator (spoken and written English)
- Able to handle fast-paced environments, multiple clients, and changing priorities
- Willing to grow with us long-term (3+ years)—this isn’t a side hustle
- Open to feedback and constructive coaching (we’ll train you, but we expect growth)
- Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast
This Role Isn’t For You If:
- You have another full-time job or multiple freelance clients
- You struggle with structure, deadlines, or fast execution
- You dislike being challenged to improve daily
Compensation:
- Base Salary: $3,000–$6,000 USD/month (depending on experience)
- Commission opportunities: referrals, upgrades, renewals, collections
To Apply:
Step 1: Record a 3–5 minute video answering these questions (make sure it’s viewable):
- Who are you and what’s your background?
- Why should we hire you?
- Describe a sale you’ve made or helped someone make.
- What’s your experience with organic marketing (Reels, content, editing, etc.)?
- Secret code is H1DE
- Tell us how you handle high-pressure environments and direct feedback.
- What are your career goals over the next 1–2 years?
Step 2: Attach your resume/CV.Send both your video and resume to our team.
If you seem like a great fit, we’ll reach out for an interview.
We’re excited to meet the right person.
— Richard Yu
Founder, Impact Clients
Apply Now
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